CONTACT OUR TEAM
We would love to assist in all stages of the preservation and artistry of your special blooms. We are here for your questions and want it to be a smooth and trusting process with all of our clients. Before reaching out to us, please read through our FAQ's as these contain our most commonly asked questions. If your question remains unanswered, please refer to the our contact information below to ensure you are contacting the correct department.
Current Clients: Please include your order number in your email with us so that we can better assist you.
![](http://pressedfloral.com/cdn/shop/files/2-3_180x.jpg?v=1688152710 180w, //pressedfloral.com/cdn/shop/files/2-3_220x.jpg?v=1688152710 220w, //pressedfloral.com/cdn/shop/files/2-3_300x.jpg?v=1688152710 300w, //pressedfloral.com/cdn/shop/files/2-3_360x.jpg?v=1688152710 360w, //pressedfloral.com/cdn/shop/files/2-3_460x.jpg?v=1688152710 460w, //pressedfloral.com/cdn/shop/files/2-3_540x.jpg?v=1688152710 540w, //pressedfloral.com/cdn/shop/files/2-3_720x.jpg?v=1688152710 720w, //pressedfloral.com/cdn/shop/files/2-3_900x.jpg?v=1688152710 900w, //pressedfloral.com/cdn/shop/files/2-3_1080x.jpg?v=1688152710 1080w, //pressedfloral.com/cdn/shop/files/2-3_1296x.jpg?v=1688152710 1296w, //pressedfloral.com/cdn/shop/files/2-3_1512x.jpg?v=1688152710 1512w, //pressedfloral.com/cdn/shop/files/2-3_1728x.jpg?v=1688152710 1728w, //pressedfloral.com/cdn/shop/files/2-3_2048x.jpg?v=1688152710 2048w)
Reorder or recreation requests
Please only reach out to our florist team if your order is a recreation or we suggested a reorder.
A comment was left on my account, what are the next steps?
How will reordering affect my order?
![](http://pressedfloral.com/cdn/shop/files/DSC5901_180x.heic?v=1696016779 180w, //pressedfloral.com/cdn/shop/files/DSC5901_220x.heic?v=1696016779 220w, //pressedfloral.com/cdn/shop/files/DSC5901_300x.heic?v=1696016779 300w, //pressedfloral.com/cdn/shop/files/DSC5901_360x.heic?v=1696016779 360w, //pressedfloral.com/cdn/shop/files/DSC5901_460x.heic?v=1696016779 460w, //pressedfloral.com/cdn/shop/files/DSC5901_540x.heic?v=1696016779 540w, //pressedfloral.com/cdn/shop/files/DSC5901_720x.heic?v=1696016779 720w, //pressedfloral.com/cdn/shop/files/DSC5901_900x.heic?v=1696016779 900w, //pressedfloral.com/cdn/shop/files/DSC5901_1080x.heic?v=1696016779 1080w, //pressedfloral.com/cdn/shop/files/DSC5901_1296x.heic?v=1696016779 1296w, //pressedfloral.com/cdn/shop/files/DSC5901_1512x.heic?v=1696016779 1512w, //pressedfloral.com/cdn/shop/files/DSC5901_1728x.heic?v=1696016779 1728w, //pressedfloral.com/cdn/shop/files/DSC5901_2048x.heic?v=1696016779 2048w)
Fulfillment Questions
Please only reach out to our fulfillment team if you have approved of your frame and it is preparing for shipment.
How do I take off "required signature"?
My frame arrived damaged what are the next steps?
![Wide frame moulding that is exclusive to Pressed Floral](http://pressedfloral.com/cdn/shop/files/Wide16x20NW-3_180x.jpg?v=1695928019 180w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_220x.jpg?v=1695928019 220w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_300x.jpg?v=1695928019 300w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_360x.jpg?v=1695928019 360w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_460x.jpg?v=1695928019 460w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_540x.jpg?v=1695928019 540w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_720x.jpg?v=1695928019 720w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_900x.jpg?v=1695928019 900w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_1080x.jpg?v=1695928019 1080w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_1296x.jpg?v=1695928019 1296w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_1512x.jpg?v=1695928019 1512w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_1728x.jpg?v=1695928019 1728w, //pressedfloral.com/cdn/shop/files/Wide16x20NW-3_2048x.jpg?v=1695928019 2048w)
Questions for our design team
Please only reach out to our design team if your blooms have reached this stage in the process and you have received a completed design photo.
Can I change my frame color/backing option?
I have a comment in regards to my design, what are the next steps?
![](http://pressedfloral.com/cdn/shop/files/pffilm2.0-7_180x.jpg?v=1678306376 180w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_220x.jpg?v=1678306376 220w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_300x.jpg?v=1678306376 300w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_360x.jpg?v=1678306376 360w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_460x.jpg?v=1678306376 460w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_540x.jpg?v=1678306376 540w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_720x.jpg?v=1678306376 720w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_900x.jpg?v=1678306376 900w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_1080x.jpg?v=1678306376 1080w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_1296x.jpg?v=1678306376 1296w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_1512x.jpg?v=1678306376 1512w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_1728x.jpg?v=1678306376 1728w, //pressedfloral.com/cdn/shop/files/pffilm2.0-7_2048x.jpg?v=1678306376 2048w)
General questions
Please only reach out to our client care team if your question were not answered in our FAQS.